You have to choose your printer model from the list of available printers and click Print. Open the file either a document or photo that you wish to print and click FileàPrint. Type the security passcode from the printer control panel if you are prompted to do so. You can receive faxes to your computer using HP Digital Fax.
Screen says make sure the scanning software has been installed and - Answered by a verified Technician We use cookies to give you the best possible experience on our website. Make note of the passcode and click OKĬlick the Wireless icon in your computer and select the from the available printer list on your computer or laptop. If the network connection of the printer has not been set up. HP OfficeJet Pro 8710 will not scan to my computer. You are connecting to the printer, choose ON or ON with Security (optional).
Install the HP ePrint mobile app from the Apple or Google play Store if your app does not support printingĬhoose your printer model from the list of available printers that are connected in the network and click Print After the print job gets completed, you should reconnect the mobile device to your normal wire network. Open the file either a photo or document that you wish to print and click Print from the app menu or the action menu. Please flag it as such unless the OP can. Type the security passcode from the printer control panel if you are prompted. This for printer troubleshooting on Windows (Print and Scan Doctor is a Windows app). Choose the HP-Print printer model from the list of available networks on your mobile device. I contacted support, and through 2 hours we tried mult. If you are still unable to connect your printer to the network, isolate the problem by connecting other devices or computers. It had been disconnected from the wireless router somehow. The next time I tried to print something wirelessly, I couldn't. Make note of the passcode and click OKĬlick Settings and click Wi-Fi. I recently purchased this printer (OfficeJet 8710) and when I first hooked it up, the wireless functionality worked fine. Every time I try I get a message that the HP software required for Scan to Computer could not be found.
If you require password when you are connecting to the printer, choose ON or ON with Security (optional). I have recently purchased my officejet pro 8710 and love it but I went to scan today and I cannot enable the scan to computer option.
Touch the HP wireless direct button on the printer control panel or go to the Network Setup or Wireless Settings menu and touch Wireless Direct, and then turn on the connection. Check whether you have a network router, switch or hub with available Ethernet cable and connect your computer to the router.